Online Customer Service For Dummies

Online Customer Service For Dummies

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Who would wait two to three days for a response when you could go to anther site offering the same product and get an answer instantaneously? A strong foundation of customer service, therefore, is essential for online survival. Online Customer Service For Dummies explains how to survive.A strong foundation of customer service, therefore, is essential for online survival. Online Customer Service For Dummies explains how to survive. aquot;An excellent job of focusing business and customer satisfaction.


Title:Online Customer Service For Dummies
Author: Keith Bailey, Karen Leland
Publisher:For Dummies - 2001-04-15
ISBN-13:

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