Handbook of Service Science

Handbook of Service Science

4.11 - 1251 ratings - Source

Handbook of Service Science provides a comprehensive reference suitable for a wide-reaching audience including researchers, practitioners, managers, policy makers, and students who aspire to learn about or to create a deeper scientific foundation for service design and engineering, service experience and marketing, and service management and innovation. --Book Jacket.The procedures for handling specific types of client requests, e.g., new credit card application, credit card cancellation, card detail changes, etc., are ... The service provider is paid a certain amount for handling a specific type of request.


Title:Handbook of Service Science
Author: Paul P. Maglio, Cheryl A. Kieliszewski, James C. Spohrer
Publisher:Springer Science & Business Media - 2010-06-14
ISBN-13:

You must register with us as either a Registered User before you can Download this Book. You'll be greeted by a simple sign-up page.

Once you have finished the sign-up process, you will be redirected to your download Book page.

How it works:
  • 1. Register a free 1 month Trial Account.
  • 2. Download as many books as you like (Personal use)
  • 3. Cancel the membership at any time if not satisfied.


Click button below to register and download Ebook
Privacy Policy | Contact | DMCA